Privacy Policy

Welcome to BloomMates! This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application. BloomMates is an app that allows users to grow virtual flowers, create bouquets, and send them to friends.

Information We Collect:

Account Information
When you register for a BloomMates account, we collect:

  • Email address
  • Username
  • Authentication data (password, securely stored)

User-Generated Content
We collect information that you create or provide through the App, including:

  • Virtual items in your inventory
  • Flowers you've planted and harvested
  • Bouquets you've designed
  • Friends you've added
  • Gift exchanges between users

How We Use Your Information

We use your information to:

  • Create and maintain your BloomMates account
  • Provide and personalize our services
  • Process in-app transactions
  • Facilitate social features like friend connections and gift exchanges
  • Deliver notifications about game events and rewards
  • Track daily tasks and progress
  • Improve our App and develop new features
  • Ensure security and prevent fraud

Data Storage and Security

We use Firebase (provided by Google) to store your information securely. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Third-Party Services:

Our App uses the following third-party services:

  • Firebase Authentication for secure login
  • Firebase Firestore for data storage
  • Expo services for app functionality

These services may collect information as described in their respective privacy policies.

Data Sharing:

We do not sell your personal information. We may share your information in the following circumstances:

  • With friends you've connected with in the App (limited to usernames and gift exchanges)
  • With service providers who help us deliver our services
  • If required by law or to protect our rights

Local Florist Partnership Program

BloomMates partners with local florists to offer users discounts through our coupon program:

  • Users can redeem their PetalPennies for discount coupons (10-15% off) at participating local florists
  • The coupons are available for purchase through our in-app shop
  • No personal information or additional data is collected when users redeem PetalPennies for coupons or when they use the coupons at participating florists
  • The coupon system is designed to protect your privacy while still providing real-world benefits
  • Participating florists will not receive any of your BloomMates account information

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Request information about how your data is processed

You can exercise these rights by contacting us at bloommates1@gmail.com.

Account Deletion

You can delete your account and all associated data at any time through the "Delete Account" option in your profile settings. When you delete your account:

  • All your personal information will be permanently removed from our systems
  • Your user-generated content including inventory items, flowers, and bouquets will be deleted
  • Your friends list and gift exchange history will be removed
  • Your account will be unrecoverable after deletion

The account deletion process typically completes within 14 days, though some information may remain in our backup systems for up to 30 days. For assistance with account deletion, contact us at bloommates1@gmail.com.

Children's Privacy

BloomMates is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Password Reset Limits

To protect your account security, we limit password reset requests to 3 times within a 24-hour period.

Contact Us:

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at bloommates1@gmail.com.

Last Updated: April 10, 2025